Author Archives: graham

About graham

Gadget-obsessed user experience designer/manager. Compulsive cleaner and reluctant runner.

Embedding a new user experience team

Posted on Sunday, 3 July 2011 by graham

Almost 3 years ago I left Yahoo! and London to embark on my new role at Symantec in Gloucester. I have honestly loved every minute of it…despite the regular sleepless nights! At the time of joining my host organisation ‘MessageLabs’ had … Continue reading →

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Consistent interaction conventions

Posted on Sunday, 3 July 2011 by graham

I stumbled across this Chip and PIN device at a petrol station near Swindon last. I was reminded me of a talk by Jeremy Rewse-Davies (Design director of London Transport) some time ago where tube station employees had adapted poorly concieved … Continue reading →

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Creative leadership styles

Posted on Sunday, 3 July 2011 by graham

In our fast-paced modern world of web development, speed is of the essence. Indeed, innovation often takes a back seat in order to get ‘something’ into the wilds. This pioneering spirit allows businesses to capitalise on a new market segment … Continue reading →

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