This week we have been conducting some user research into a new web project we are developing here at the BBC. As always, its been an incredibly insightful process helping us to focus our product around our audience needs. After all, as my boss says ‘Audience is at the heart of everything we do’ - […]

This just appeared on my twitter alert:
bbcnews: A man who denies murdering his wife by asking his lover to stab her, says he loved his wife “to bits”. http://tinyurl.com/2nq3pl

“The BBC Trust wants your views on whether it should allow the BBC to provide new video on-demand and podcasting services.”
A similar analogy would be if the Ministry of Transport asked road users if they wanted motorways.
Thankfully, the iPlayer has now been approved. Yet for me the whole process it raises concerns about how […]

No sooner than a couple of days after I joined BBC News Interactive, Mark Thompson announced a pretty fundamental shift in the emphasis of the BBC. As usual with these types of announcements, it was high on rhetoric and low on detail.
Many of us were left scratching our heads wondering what the impact of this […]

I found this on Digital Spy this morning. Its really heart warming to see the potential of mobile/home technology finally being realised. Two years ago I recommended a similar device to the BBC when I wrote a research paper on the ‘Future demands of digital radio‘. Its kinda sad to see the BBC being left […]

My first exposure to wikis was through my workplace. Despite reading a number of Wikipedia entries, I’ve never been remotely bothered to contribute to a wiki outside of work and neither it seems, do most users on the Internet.
Wikipedia states that 50% of all edits are made by 0.7% of users and around 1.8% of […]

I’ve just spent the last two days user testing the latest version of our ‘Annotatable Audio’ concept. To find out more about it visit Tom’s blog.
Its been the first time I’ve conducted testing on an RIA. I was slightly concerned that my usual testing methods may not be appropriate for a complex web application. […]

Today, I was lucky enough to view some preliminary branding and wireframes from this high profile project. For those who haven’t heard, the i-player will eventually take over from the Radio Player becoming a unified audio/video offering across all BBC websites.
Red Bee have been tasked with the ‘player’ branding and BBC New Media have been […]

Its really heart warming to see the BBC is making waves in broadcasting live events over the internet. Being able to watch world cup coverage via the BBC website is undoubtedly a huge draw. It has however, raised some interesting user experience issues with AV led content. With so much of the UK able to […]

I thought I’d add my first entry to my blog tonight. It seems only fitting after such an upbeat day.
Today, I was offered the position of Senior Designer for the development team at BBC News Interactive. Its quite simply a dream job for me: using my skills to develop and enhance the most trusted news […]