Every now and again, I think… where’s the flippin’ Recycle Bin?! After a bit of searching around, I usually find the control panel which allows me to add the Recycle Bin to the desktop and voila!
…but hold on, didn’t I have a Recycle Bin already? Hmm…Ok, I’ve got bad memory so maybe I never had […]

This week we have been conducting some user research into a new web project we are developing here at the BBC. As always, its been an incredibly insightful process helping us to focus our product around our audience needs. After all, as my boss says ‘Audience is at the heart of everything we do’ - […]

I’ve just spent the last two days user testing the latest version of our ‘Annotatable Audio’ concept. To find out more about it visit Tom’s blog.
Its been the first time I’ve conducted testing on an RIA. I was slightly concerned that my usual testing methods may not be appropriate for a complex web application. […]